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Foundations of Restaurant Management & Culinary Arts 1.1

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Foundations of Restaurant Management & Culinary Arts 1.1
Chapter 1
Foundations of Restaurant
Management & Culinary Arts
SECTION 1.1
OVERVIEW OF THE RESTAURANT
AND FOODSERVICE INDUSTRY
Study Questions
 What are the two segments of the foodservice
industry?
 What are the types of businesses that make up the
travel and tourism industry?
 Throughout the history of the United States, how has
the hospitality industry grown?
The Restaurant and Foodservice Industry
What are the two segments of the
foodservice industry?
The Restaurant and Foodservice Industry
What are the two segments of the
foodservice industry?
Commercial
Noncommercial
COMMERCIAL SEGMENT
 80 % of the restaurant and foodservice industry
 Types of foodservice include:
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Restaurants
Catering and banquets
Retail
Stadium
Airline
Cruise ships
Restaurants
Table 1.1 Restaurant Segment Definitions
Restaurant Segment
page 8
Services Offered
Average Per-Person
Dinner Check
Family Dining Full-Service Restaurant
Servings staff provides service, and the order is
taken while the patron is seated . Patrons pay
after they eat.
$10 or less
Casual Dining Full-Service Restaurant
Servings staff provides service, and the order is
taken while the patron is seated . Patrons pay
after they eat.
$10-25 range
Fine Dining Full-Service Restaurant
Servings staff provides service, and the order is
taken while the patron is seated . Patrons pay
after they eat.
$25 or more
Quick Service(also known as Fast Food) Restaurant
Establishment primarily engaged in providing
foodservice where patrons generally order or
select items and pay before eating. Food and
drink may be consumed on premises, taken out,
or delivered. Also includes snack and
nonalcoholic beverage bars.
$3-6 range
Quick-Casual Restaurant
Quick casual restaurants are defined as
attractive and comfortable establishments
serving freshly prepared, wholesome quality,
authentic foods in a reasonably fast service
format.
$7-$9 range
Catering and Banquets
 The menu is chosen by the host of the event for a
specified number of people.
 May have their own facility or may also be located in
another business, such as hotel or a convention center,
and provide foodservice to that business’s customers.
 They may also do off-site catering, which involves
preparing food at one location and delivering it to the
guest’s location.
Retail
 Stores offer prepared meals that can be eaten in the
store or taken home.
 Examples include:
 Supermarkets
 Convenience
stores
 Specialty shops
Selling limited items such as sodas, sandwiches, and candy
 Vending
machines
Dispense various types of food, such as sodas, sandwiches, and
candy
Stadiums
 Range from peanuts in the stands to fine dining in
the luxury suites.
 Some stadiums have privately run foodservice
operations.
 Most use large-scale contractors to handle the
business.
Airlines
 Especially on transatlantic flights, will offer meals,
sometimes more than one, to help passengers adjust
to time difference.
 Range form simple beverage in short-haul economic
class to a seven-course gourmet meal using real
dishes and glassware.
 In USA many airlines no longer offer meals for travel
within the United States, although they can bring
food purchased at the airport onto the plane.
Cruise Ships
 Food is available 24/7
 Options range from casual dining and buffets to
elegant dinners to room service.
 Food selection varies from steak, vegetarian to
children’s meals and pizza
Noncommercial Foodservice Segment
 20% of the foodservice industry
 This segment prepares and serves food in support of some other
establishment’s main function or purpose.
 Categories in this segment include:
Schools and universities
Military bases and ships
Health-care facilities (hospitals and long term care
facilities)
Businesses and industries offer foodservice
Clubs and member-based facilities, golf alumni
athletic
• Typically handled in two ways contract feeding and self-operators.
The Restaurant and Food Service Industry
What are the types of businesses that make up the
travel and tourism industry?
The Big Picture: The Hospitality Industry
Restaurants are a component of the hospitality
industry.
Hospitality falls under the umbrella of the travel
and tourism industry.
Travel and Tourism is defined as the
combination of all of the services that people
need and will pay for when they are away from
home. This includes all of the businesses that
benefit from people traveling and spending
money, such as transportation or restaurant.
Hospitality refers to the services that people
use and receive when they are away from home.
This includes among other services, restaurants
and hotels.
Tourism
Tourism is travel for recreational, leisure, or business
purposes.
Tourist attractions range from museums, theme parks,
monuments, sporting events, zoos, and shopping
malls to national and state parks, safaris, and
adventure tours.
What are some tourist attractions around our area?
Transportation
Tourist travel in a variety of ways.
Airplanes
Trains
Charter services
Buses
Cars
Ships
Hospitality
People who work in the lodging business and serve customers need to know
what’s happening in town, what there is to do and see, where to eat, and how
to get from one place to another.
Table 1.2 Hospitality Segments
Hospitality Segments
Examples
Foodservice
Hotels
Restaurants
Retail establishments
Lodging
Hotels
Motels
Resorts
Event Management
Stadiums
Expositions
Trade Shows
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